Legal Notice

This website is published by the company identified below. By accessing or using this site, you accept the notices and disclaimers set out on this page.

1) Site Publisher

SERENDAB GmbH
Lettenstrasse 9, 6343 Rotkreuz, Switzerland
Company identification no. (UID): CHE-329.951.076
Website: https://www.realrussianhair.com

2) Contact

Email: contact@real-russian-hair.com
Customer Service Hours: Monday–Friday (business days), 09:00–17:30 (CET/CEST)

3) Director of Publication / Editor-in-Chief

Name: Carlina Desax
Role: Managing Director / Legal Representative of SERENDAB GmbH

4) Hosting Provider

Host: Shopify International Limited
Address: Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
Website: https://www.shopify.com

5) Intellectual Property

All content on this website (texts, product names, graphics, photographs, videos, logos, icons, and code) is protected by copyright, design rights, trademarks, and/or database rights owned by SERENDAB GmbH or its licensors.

You may view pages and print extracts for your personal, non-commercial use only. Any reproduction, adaptation, distribution, or public communication of the content, in whole or in part, is prohibited without prior written consent.

Trademarks and trade names, including Real Russian Hair and any associated logos, are proprietary. Use is not permitted without our prior written authorization.

6) Product Information & Professional Disclaimer

We do our best to ensure that product descriptions, shades, and photos are accurate. Color rendering may vary by device, lighting, and screen calibration; minor differences are not considered defects.

Installation, coloring, bleaching, or chemical treatments should be performed by qualified professionals. We are not responsible for damage caused by incorrect application or incompatible treatments.

Nothing on this site constitutes medical, dermatological, or legal advice. Always consult a qualified professional when in doubt.

7) Prices, Taxes & Availability

Prices are shown as indicated on the product pages and at checkout. Shipping fees, import duties, and taxes may apply depending on the delivery country and are shown or notified at checkout or by the carrier/customs.

Stock availability is updated regularly but may change without notice. We reserve the right to modify prices and product information at any time.

8) Third-Party Links

This site may contain links to third-party websites. We do not endorse and are not responsible for their content, security, or practices.

9) Personal Data & Cookies

Your privacy is important to us. Please refer to our Privacy Policy for details on data collection, use, cookies, analytics, and your rights: /policies/privacy-policy

10) Reporting Illegal Content

To report unlawful content or rights infringement, contact us at contact@real-russian-hair.com with: (i) page URL(s), (ii) description of the content, (iii) legal basis for the complaint, and (iv) your full contact details and proof of authority (if acting on behalf of a rightsholder).

11) Governing Law & Jurisdiction

Unless mandatory consumer protection rules provide otherwise, this Legal Notice is governed by Swiss law. The ordinary courts at the registered office of SERENDAB GmbH (Rotkreuz, canton of Zug, Switzerland) shall have jurisdiction over any dispute relating to this site and its content.

12) EU Consumers – Online Dispute Resolution (ODR)

If you are an EU-based consumer, you may access the European Commission's ODR platform: https://ec.europa.eu/consumers/odr. We are not obliged to participate in ADR/ODR procedures and may refuse on a case-by-case basis.

13) Changes to this Legal Notice

We may update this page from time to time. Changes are effective upon publication. Please check this page periodically.

SERENDAB GmbH
Lettenstrasse 9, 6343 Rotkreuz, Switzerland
Contact: contact@real-russian-hair.com